Privacy Policy
Effective Date: July 14, 2023
Last Updated: February 24, 2026
Salinas Exteriors (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your Personal Data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Owner and Data Controller
Salinas Exteriors
853 S Reynolds Rd, Toledo, OH 43615
info@salinasexteriors.com
(419) 720-1175
Types of Data Collected
Identifiers
- First name
- Last name
- Email address
- Mobile phone number
- IP address
Internet Activity Information
- Browser type
- Device information
- Pages visited
- Time spent on site
Communication Data
- SMS opt-in status
- SMS message history
- Delivery confirmations
- Opt-out requests
- Customer service communications
How We Collect Personal Data
We collect information:
- Directly from you (contact forms, phone calls, SMS opt-in forms)
- Automatically through cookies and tracking tools
- From service providers assisting in our operations
SMS Communications
If you provide your mobile phone number and explicitly opt in, you may receive SMS messages related to:
- Appointment reminders
- Service updates
- Estimate notifications
- Project communications
- Promotional or marketing messages (if applicable)
Example Message:
“Salinas Exteriors: Your appointment is scheduled for [Date/Time]. Reply STOP to opt out.”
SMS Consent and Opt-In
By submitting a form on our website and selecting the SMS consent checkbox, you agree to receive text messages from Salinas Exteriors.
- The SMS consent checkbox is not pre-checked
- Consent is specific to SMS communications and is not a condition of purchase
- Message frequency varies based on your interaction with us
- Message and data rates may apply
Opt-Out Instructions
You may opt out of SMS communications at any time:
- Reply STOP to unsubscribe
- Reply HELP for assistance
- Or contact us directly using the information below
We do not send SMS messages without documented user consent.
SMS Consent Record Retention
We maintain records of consent including:
- Date and time of opt-in
- IP address at time of consent
- Consent language presented
- Phone number provided
These records are retained for compliance with telecommunications regulations.
Third-Party SMS Provider
We use Twilio to send and manage SMS communications.
- Your phone number and message data may be shared with Twilio solely for message delivery
- Twilio is contractually required to safeguard your data
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Purpose of Processing
We use your information to:
- Provide requested services
- Respond to inquiries
- Schedule and manage appointments
- Send SMS communications (with consent)
- Improve website functionality
- Detect fraud or misuse
- Comply with legal obligations
Legal Basis for Processing
We process your data based on:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate business interests
You may withdraw consent at any time.
Data Retention
We retain Personal Data only as long as necessary for:
- Service delivery
- Legal compliance
- Telecommunications compliance (including SMS consent logs)
Data Sharing
We may share your information with:
- IT and hosting providers
- Analytics providers
- SMS delivery providers
- Legal authorities when required
We do not sell your Personal Data.
Analytics and Tracking
We use tools such as:
- Google Analytics
- Google Tag Manager
These tools may collect usage data via cookies. You can disable cookies in your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request correction
- Request deletion
- Withdraw consent
- Opt out of marketing communications
To exercise your rights, contact us below.
California Privacy Rights (CCPA/CPRA)
California residents may:
- Request disclosure of collected data
- Request deletion
- Opt out of sale (we do not sell data)
Data Security
We implement reasonable safeguards to protect your data. However, no system is completely secure.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised date.
If changes affect SMS practices, we will obtain new consent if required.
Contact Information
Salinas Exteriors
853 S Reynolds Rd, Toledo, OH 43615
info@salinasexteriors.com
(419) 720-1175